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Warranty Information

Warranty Information

At Green Home Bathroom, we stand behind the quality of our products and are committed to providing our customers with the best possible shopping experience.

All products sold by Green Home Bathroom come with a standard warranty of 12 months from the date of purchase. This warranty covers any defects in materials or workmanship. If a product is found to be defective within the warranty period, Green Home Bathroom will repair or replace the product, at our discretion.

To make a warranty claim, please get in touch with us with your proof of purchase and a description of the issue. Our customer service team will assist you in determining the best course of action. You can reach us via email at: [email protected]

Please note that the warranty does not cover damage caused by misuse, abuse, or normal wear and tear. The warranty also does not cover any installation costs.

This warranty includes any rights and remedies you may have under the Consumer Guarantees Act 1993.


The warranty does not cover:

  • Normal wear and tear
  • Misuse of a product and/or use for which it was not designed
  • Neglect, deliberate damage, failure to care for or maintain the product in an acceptable manner
  • Unauthorised repairs or modifications
  • Minor imperfections not affecting performance or decorative value
  • Damage caused after removal, reinstallation that may have been caused by such

Consequential loss, installation and costs are generally not covered by warranty. Green Home Hardware will not meet the costs of tradesmen, services, penalties or any other losses/costs whatsoever caused by any event/failure including time-to-time lateness, errors and damaged parts.

Thank you for choosing Green Home Bathroom for your bathroom needs.

Need help?

Contact us at [email protected] for any questions related to our warranty information.